We are looking for a Data Analyst to support fast-paced AI-driven initiatives, such as digital assistants, voice bots and other next-gen support tools. These roles combine a strong foundation in Data Analytics (70%) with an affinity for Data Science (30%) and will help in defining success metrics, improving data quality, reporting, and generating insights that influence strategic decisions. The ideal candidate brings a deep curiosity for user behavior, proficiency in product analytics, and a customer-first mindset that drives actionable insights.
Key Responsibilities:
* Design and implement customer journey tracking mechanisms.
* Extract, prepare, and explore data from multiple sources to uncover actionable insights, possibly by joining several data sources.
* Design dashboards in Tableau for structured or ad-hoc visualizations.
* Create automated reporting solutions using tools like SQL, Python or Tableau to streamline regular reporting tasks and reduce manual efforts.
* Conduct exploratory data analysis to uncover patterns, correlations, and insights within the data.
* Support OKR tracking by aligning data metrics to business objectives and monitoring performance over time.
* Collaborate closely with business analysts, developers, data engineers and other stakeholders to translate business needs into data requirements.
Requirements:
* 3–5 years of professional experience in Data Analytics, ideally with exposure to AI/ML use cases.
* Proficiency in SQL, Python, and Tableau (or equivalent BI tools).
* Ability and willingness to understand the business context and “why” behind technical features.
* Hands-on mindset, comfortable with day-to-day operational work and proactive engagement.
* Strong communicator able to bridge business and technical stakeholders.
* Experience with Product Analytics is a big plus.
* Some knowledge of LLMs, chatbots, and AI customer service solutions is a plus.
* Open to occasional travel across Europe.
Preferred Profile:
* Someone with a strong analytical foundation, curiosity for AI and a customer-first mindset.
* Comfortable in cross-functional, agile teams, ideally experienced with customer-facing products.
* Experience working in nearshore teams for enterprise clients is advantageous
What do we offer YOU?
* Permanent contract
* 30 working days of vacation
* Flexible working hours
* Recognition bonus system
* Private health insurance
* Apple work equipment
* WFH equipment + welcome package
* WFH monthly expenses compensation
* Access to Udemy courses
* Adobe certification
* Sponsored gym membership
* Tax-free benefits (ticket restaurant, kindergarten and transport)
* A dynamic and international team
* Everyone has a voice; we are a Holacracy organisation
At Cognizant Netcentric, we embrace an inclusive workplace, one where diversity is not just respected but celebrated. We do not discriminate based on age, gender, race, religion, sexual orientation, disability, or any other protected status. Our doors are wide open to all those who meet our high standards, and we cherish the distinct individuality and unique perspectives in our teams.
We firmly believe that a diverse and equitable workforce is the catalyst for groundbreaking innovation, boundless creativity, and seamless collaboration. We are aware of bias and have established clear criteria to take them out of the decision-making process, ensuring all qualified applicants will receive consideration for employment.