Job Description
What you will work on
The Senior Functional Consultant will join one of the
Project Teams
responsible for the
successful & timely implementation of the UMAX solution at our customers' premises
in Europe.
The role is based in
Ghent
(Sint-Denijs-Westrem) and requires
relevant ERP implementation experience
.
UMAX is the brand name of our software solution for water and energy utilities. It automates their business processes and enables them to better engage with their customers. UMAX is a cloud-based solution, built on the powerful Microsoft Dynamics 365 platform.
As our Senior Functional Consultant, you…
* Are the
link between Business and IT
.
* Manage
customer expectations
, and
translate Business & Functional requirements
into application solutions.
* Attend
workshops
& meetings with the customer onsite.
* Follow up on testing
and guarantee
quality
of the solution.
* Contribute to the
further evolution
of the Itineris standard UMAX solution.
* Take
ownership
of the assigned modules in the project and
interact
with other team members (Functional Solution Architect, Developers, Testers…).
* Collaborate closely with the
Project Manage
r and
Service Delivery Consultants
.
* Participate in the project
progress meetings
and proactively i
dentify risk areas
.
* Apply your expertise to deliver
high quality consulting services
to new and existing customers.
* Continuously
develop and extend your knowledg
e within the Utility market, and
transfer knowledge
to other colleagues.
What you bring
* Strong analytical skills
(master's degree or equivalent through experience).
* At least 3-5 years' experience
as a Functional Consultant in the context of
large, complex ERP/CRM project implementations
.
* Expert in
identifying business requirements
and has an excellent
understanding of customers' business processes
.
* Experience with
Microsoft Dynamics 365
is a 'plus'.
* Knowledge of
PowerApps
, Common Data Services, Project Automate, MS Forms pro,… is a 'plus'.
* Eager to learn
about the Utilities market, the typical business processes etc.
* Excellent
oral and written communications skills in
Dutch and English
.
* Willing to
travel
* depending on the project implementation phase - to the client.
* A dynamic
team player
with true
problem-solving
mentality.
* Hands-on
, likes to
take initiatives
and
driven by quality
.
* 100%
customer oriented
and
adapts
swiftly to fast-paced and quickly changing environments.
What we offer
* A fast-growing and international environment with offices in beautiful Ghent (Belgium), bustling Atlanta (USA) and lively London (UK).
* Working with future-ready water and energy companies and building valuable utility expertise.
* Internal mobility, developing your career through various educational programs and growth paths.
* An entrepreneurial mindset where you have a direct impact on our growth journey.
* An open environment where we understand the importance of taking a break to recharge and achieve the best results. We make it a priority to celebrate milestones, both big and small.
* Onboarding, learning and buddy programs to get ready for a smooth start in your new job.
* A flexible and inclusive working environment – where people can just be who they are, and where we offer flexible options for hybrid working so you can work in a way that suits you best.
* Competitive perks & benefits, because we want to help you reach your full potential, both at work and in your personal life.
* A lot of fun moments with an eye for sports, celebration and wellbeing, important for maintaining a healthy work-life balance.