About the role
This is a senior, consultancy‑style design role. You’ll move between leading projects end‑to‑end—driving discovery, aligning stakeholders, shaping direction—and rolling up your sleeves as a senior‑level individual contributor when that’s what the work needs. You’ll be working on mature, live products where the goal is to improve what exists: smoothing workflows, sharpening hierarchy, lifting conversion, and removing friction. This is not a greenfield, portfolio‑piece role; if you gain satisfaction from making a working product noticeably better for the people who use it every day, you’ll like it here.
Key responsibilities
* Take ownership of design problems on assigned projects—frame the problem, drive it through discovery, design, and delivery, and bring stakeholders along the whole way.
* Lead or contribute on a project depending on what’s needed—sometimes you’ll direct the design effort, sometimes you’ll create low‑ or high‑fidelity work in Figma.
* Partner closely with product managers and engineers, translating ambiguous requirements into concrete, testable design solutions and iterating against live implementations.
* Run the iterative cycle from low‑fidelity exploration through high‑fidelity delivery, with usability validation at the points where it actually changes the outcome.
* Facilitate workshops, design reviews, and working sessions with cross‑functional and executive stakeholders. Make decisions visible and trade‑offs explicit.
* Mentor and raise the bar for designers around you.
* Build durable relationships with stakeholders. Understand what they’re actually trying to achieve and push back constructively when the brief is wrong.
Must haves
* 6–10+ years of UX/Product Design experience, ideally including time in a consultancy, agency, or embedded‑team setting where you owned client or stakeholder relationships directly.
* Demonstrated ability to flex between leading a project (or a small team) and contributing as a senior IC, depending on what the engagement needs.
* Track record of improving existing products rather than designing greenfield experiences—measurable wins on usability, conversion, or workflow efficiency.
* Strong visual and UI judgment for forms, workflows, CTAs, hierarchy, and layout. You can defend a layout decision on its merits.
* Comfort working closely with engineering against live implementations—able to read a real interface and tell us what’s wrong with it before opening Figma.
* Ability to articulate why a design decision was made and what problem it solves, to audiences ranging from engineers to executives.
* Experience facilitating cross‑functional workshops and leading business reviews or strategic planning sessions with senior stakeholders.
Nice to have
* Background designing for regulated or enterprise domains (finance, compliance, GRC, banking, or similar).
* Experience designing software embedded inside third‑party platforms.
* Familiarity with mature component libraries and design systems (MUI or similar).
* Experience mentoring or leveling up other designers through example and critique.
* Working knowledge of HTML/CSS; JavaScript a plus.
* Degree in Design, HCI, Computer Science, Engineering, or a related field—or equivalent experience.
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