Company DescriptionUS Connect - ICT Solutions Provider is an experienced ICT company that delivers personalized solutions to its B2B clients in the areas of IT Services, Managed Services, 3CX VoIP Telephony, and Cloud Services. With a focus on implementation, monitoring, and maintenance, our motivated and experienced team ensures the success of these solutions.Role DescriptionThis is a full-time hybrid role for an Information Technology Help Desk professional at US Connect. The role will be based in Groot Bijgaarden with the option for some remote work. The Help Desk professional will be responsible for daily network administration, troubleshooting, network security, and providing exceptional customer service.QualificationsNetwork Administration and Troubleshooting skillslanguages : french, dutch, english Information Technology expertiseCustomer Service skillsStrong problem-solving abilitiesAbility to work effectively in a hybrid environmentExperience with IT help desk ticketing systems