Web Communication Specialist
📍 Location: On site Brussels
💼 Contract Type: Freelance
🎯 Seniority: Advanced – 7 to 10 years of IT and communication experience
🎓 Education: Bachelor’s Degree in ICT, Communication, or related field (Mandatory)
🗓️ Start Date: ASAP
📆 Contract Duration: Initial 100 days (extendable, up to 1000-day project)
🔎 About the Role
You will support the management, optimisation, and development of web and learning platforms, combining content management, digital communication, and e-learning creation.
The role involves maintaining and improving multiple digital platforms (CMS/LMS), ensuring accessibility, usability, and high-quality user experience across internal and external online environments.
📌 Key Responsibilities
Content & Platform Management
* Maintain and update content in CMS and LMS environments (e.g., Drupal, Moodle, EU-Learn).
* Ensure web and learning platforms are accurate, accessible, and user-friendly.
* Support multilingual and multimedia publishing (video, SCORM, PDF, MP4).
* Structure and organise information using metadata, navigation, and templates.
* Provide second-line user support and technical troubleshooting.
E-learning & Communication Support
* Design and create digital learning resources using Articulate 360 or similar tools.
* Edit, publish, and update online training materials and catalogues.
* Support the creation of communication materials (banners, news, newsletters).
* Prepare and maintain accessibility features (subtitles, captions, WCAG compliance).
Technical Coordination & Quality Assurance
* Collaborate with stakeholders, developers, and content owners to ensure consistency.
* Participate in platform improvement meetings and contribute to process optimisation.
* Maintain documentation and knowledge bases for CMS/LMS operations.
* Analyse usage metrics and prepare reports on content performance and training participation.
Project & Support Activities
* Participate in agile project meetings and coordination activities.
* Provide input on testing, content validation, and releases.
* Support internal training and digital communication initiatives.
🎓 Qualifications & Skills
✅ Proven experience (7+ years) in web content management and e-learning platforms
✅ Strong expertise in Drupal CMS and LMS systems (Moodle, EU-Learn, etc.)
✅ Knowledge of HTML5, CSS, PHP, and JavaScript (LAMP stack)
✅ Proficiency in Articulate 360, Adobe Creative Suite, or similar tools
✅ Experience with multilingual content (.xliff/XML) and translation workflows
✅ Excellent written and oral communication skills
✅ Strong project coordination and reporting abilities
✅ Familiarity with Agile and modern digital workplace tools (Microsoft 365, ServiceNow, etc.)
✅ Problem-solving mindset, organised and detail-oriented
💼 What We Offer
🌍 Participation in long-term, high-impact digital communication projects
💻 Opportunity to combine CMS, LMS, and e-learning design expertise
🤝 Collaboration within a multicultural, multilingual environment in Brussels
📈 Extendable contract in a dynamic, innovative digital ecosystem