đź‘Ź Who We Are Looking For:
We are looking for local field application engineer for our precision farming products to proceed with the business growth in channel development, distributor network management, customer visits business communication, etc. Travelling is needed from time to time to meet customers. To improve the product and get to know the potential new driven business, you are responsible for sorting and updating local market research on precision farming, business opportunities and product feedback from dealers and end users to R&D engineers and the sales management team. Ultimately, your job will be integral to our efforts to ensure profitability and business success.
Responsibility
-Resolve customer questions regarding correct installation, software usage, calibration, and operation via phone contact or in-field support.
-Sort out common problems from customers and report to the R&D team for analysis and resolution.
-Collect product feedback and new demands in the market for better product improvement.
-Conclude and edit the product manuals, installation notes, FAQ, or public knowledge articles.
-Regularly provide product training courses to dealers.
-Assist the R&D team to do the local test for the new product or function.
-Well execute any other tasks as assigned by the superio
Qualifications:
University graduate or equivalent knowledge and experience
Technical support experience in the precision farming products industry
Good technical background with an understanding of key technical knowledge
Good communications skills
Ability to understand and transfer customer requirements to the team
Collaborative work with related teams – AE，Sales, Marketing
Proficient in English (and English) for written and oral communications
Strong self-assurance, confidence, enthusiasm, energy, proactive, self-motivated, teamwork skills