Program Manager – Digital Transformation
Overview
We are seeking an experienced Program Manager to lead a major business transformation initiative within a large public transportation organization. The successful candidate will be responsible for consolidating three existing programs into a single strategic transformation program and ensuring its successful delivery from planning through operational transition.
This role requires a strong focus on business transformation, ensuring that the initiative remains driven by operational and organizational objectives rather than being treated solely as an IT migration project.
Key Responsibilities
* Define and refine program scope, roadmap, timelines, and budgets.
* Lead the merger of multiple transformation programs into a unified strategic program.
* Manage the full program lifecycle, from partner selection through implementation and transition to operations.
* Organize and facilitate steering committees, governance meetings, and stakeholder workshops.
* Monitor program activities, milestones, risks, dependencies, and deliverables.
* Coordinate communication with business stakeholders, IT teams, and external partners.
* Lead change management activities to support organizational adoption.
* Ensure alignment between business objectives and technology initiatives.
* Prepare executive reporting and provide strategic recommendations to senior management.
Required Experience
* Extensive experience in Program Management and large-scale transformation initiatives.
* Strong background in production management and/or technical operations management.
* Experience delivering complex business transformation programs in public sector or large organizations.
* Knowledge of public transportation, mobility, or public-sector environments is highly desirable.
* Proven ability to influence stakeholders and drive organizational change.
* Strong analytical, communication, reporting, and presentation skills.
Technical Knowledge
* Digital Transformation
* IT Project and Program Management
* Production Management
* Maintenance Management
* Basic understanding of SAP ERP, SAP PM, and SAP FICO is advantageous
Languages
* French: Native proficiency
* English: Reading/Passive proficiency
Location
Namur, Belgium (Hybrid)
Working Conditions
* Primarily on-site in Namur.
* Occasional travel across Wallonia to meet business stakeholders.
* Two fixed remote-working days per week.
* Long-term assignment within a strategic transformation program.