Job Title: Chief Information Officer (CIO) - Manufacturing (Microsoft Dynamics 365)
Location: Belgium
Reports To: Chief Executive Officer (CEO)
Department: Information Technology / Digital Transformation
Position Overview:
The Chief Information Officer (CIO) will lead the digital transformation and technology strategy of the manufacturing organization, with a particular focus on leveraging Microsoft Dynamics 365 to optimize business operations, supply chain, production efficiency, and decision-making. The CIO will be responsible for ensuring that technology investments align with business objectives, drive innovation, and enhance competitive advantage within the manufacturing industry.
Key Responsibilities:
Strategic Leadership
* Develop and execute the organization’s IT and digital transformation strategy in alignment with corporate objectives.
* Drive the successful implementation, optimization, and continuous improvement of Microsoft Dynamics 365 Finance & Operations (F&O), Supply Chain Management (SCM), and related modules.
* Provide visionary leadership to ensure technology enables smart manufacturing, Industry 4.0, and data-driven decision-making.
* Collaborate with executive leadership to identify opportunities for automation, AI, IoT, and predictive analytics.
Technology Governance & Management
* Oversee the IT infrastructure, cybersecurity, ERP systems, and cloud architecture across all manufacturing facilities.
* Ensure high system reliability, data integrity, and regulatory compliance (e.g., ISO, GDPR).
* Establish and enforce IT governance policies, standard operating procedures, and service level agreements.
* Manage vendor relationships, technology contracts, and system integrations (including MES, PLM, and CRM systems).
D365 Ownership & Optimization
* Serve as the executive sponsor for Microsoft Dynamics 365, ensuring alignment between system capabilities and business processes.
* Lead cross-functional collaboration to enhance D365 workflows across manufacturing, inventory management, finance, procurement, and customer service.
* Champion user adoption, training, and change management for D365 across the enterprise.
* Monitor system performance and ROI, identifying opportunities for additional module deployment or Power Platform integration (Power BI, Power Automate, Power Apps).
Team Leadership
* Lead, mentor, and develop a high-performing IT and ERP team.
* Foster a culture of innovation, accountability, and continuous improvement.
* Partner with business units to translate operational needs into technology solutions.
Qualifications & Experience:
* Bachelor’s degree in Information Technology, Computer Science, Engineering, or Business Management (Master’s preferred).
* Minimum 10+ years of IT leadership experience, with at least 5 years in a manufacturing environment.
* Proven success in implementing and managing Microsoft Dynamics 365 F&O / SCM or similar ERP platforms.
* Strong understanding of manufacturing processes, including production planning, supply chain, quality management, and maintenance.
* Experience with cloud technologies (Azure), cybersecurity frameworks, and data analytics platforms.
* Demonstrated ability to manage large-scale projects and budgets.
* Excellent communication, leadership, and stakeholder management skills.
Key Competencies:
* Strategic & Analytical Thinking
* ERP Expertise (Microsoft D365)
* Digital Transformation Leadership
* Manufacturing Process Knowledge
* Change & Stakeholder Management
* Cybersecurity & Compliance
* Team Development & Collaboration
Performance Indicators:
* ERP (D365) performance and adoption metrics
* IT system uptime and cybersecurity resilience
* ROI from technology investments
* Operational efficiency and digital innovation outcomes
* Stakeholder satisfaction and employee engagement within IT