* Manage the full order process: from price confirmation to delivery and invoicing.
* Serve as the main point of contact for all client inquiries, complaints, and requests.
* Coordinate customer inventory tracking and monthly reconciliation.
* Support and optimize the billing process, including data input in ERP systems.
* Liaise with internal teams to resolve customer requests efficiently and accurately.
* At least 5 years of experience in customer service and logistics within an international context.
* Fluency in English (C1/C2 level)
* Familiar with CRM (e.g. Salesforce) and ERP systems (e.g. IFS, SAP).
* Strong communication, customer focus, and autonomy
* A proactive team player with a results-oriented mindset.
* Competitive salary and a comprehensive benefits package.
* Work in an international environment with a people-first approach.
* Career growth and professional development opportunities.
* Flexible working hours and the possibility to work hybrid.
* A dynamic, collaborative team where your contributions are truly valued.