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Manage the full order process: from price confirmation to delivery and invoicing.
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Serve as the main point of contact for all client inquiries, complaints, and requests.
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Coordinate customer inventory tracking and monthly reconciliation.
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Support and optimize the billing process, including data input in ERP systems.
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Liaise with internal teams to resolve customer requests efficiently and accurately.
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At least 5 years of experience in customer service and logistics within an international context.
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Fluency in French and English (C1/C2 level).
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Familiar with CRM (e.g. Salesforce) and ERP systems (e.g. IFS, SAP).
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Strong communication, customer focus, and autonomy.
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A proactive team player with a results-oriented mindset.
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Competitive salary and a comprehensive benefits package.
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Work in an international environment with a people-first approach.
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Career growth and professional development opportunities.
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Flexible working hours and the possibility to work hybrid.
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A dynamic, collaborative team where your contributions are truly valued.
This is a temporary assignment of at least 4 months, with the possibility of extension.