We are currently looking for an "IT Systems Technical Consultant - Publishing Platforms" to strengthen the Cronos Europa team.
Knowledge & skills
Provide technical consultancy and operational support
Monitor, analyse and interpret system logs (preferably with AWS CloudWatch or Dynatrace) and produce reports/statistics using BI tools (e.g Power BI).
Handle IT system incidents and problems, perform root-cause analysis, and ensure timely resolution following ITIL best practices.
Test new functionalities, document issues, and follow up on their resolution.
Coordinate reception, validation, and testing of new releases via CI/CD pipelines
Work with IT systems hosted in cloud environments (preferably AWS) and follow change-management procedures.
Create and maintain database scripts and Linux (e.g JSON queries, Shell scripting).
Analyse, design, and contribute to the evolution of IT systems.
Provide 2nd-level technical support to users, troubleshooting functional and non-functional issues related to HTML, XML, and CSS.
Draft and review technical and functional/non-functional specifications with Architecture and Operations teams.
Participate in technical working groups, project meetings, and interactions with developers, stakeholders, and non-technical users.
Deliver training sessions and system demonstrations to internal teams.
Specific expertises
3 years in monitoring/analyzing system logs and ITIL-based incident/problem management.
3 years in testing and validating functional/non-functional requirements.
3 years in drafting technical/functional specifications.
3 years in project management roles.
2 years using cloud-based services.
2 years in release management with CI/CD pipeline configuration.
1 year in database and network management.
Elasticsearch experience
Project Management (PM2 / Prince2 / PMI).
Profiles:
Bachelor's degree or equivalent
Minimum 5 years of professional experience in IT
Certifications & standards:
ITIL certification (preferred)
PM2 / Prince2 / PMI (preferred)
DevOps and CI/CD best practices
Web and XML standards
Why cronos group?
We'll propose you:
An attractive salary package
A good work-life balance environment
The assurance of working in cutting-edge technologies in an entrepreneurial spirit
The opportunity to develop your skills thanks to tailor-made training courses according to your needs
A good job in a friendly place
If you wish to integrate a dynamic structure on a human scale while working with the latest technologies, don't wait anymore and join Cronos!