Are you passionate about digital marketing, technology, and supporting teams worldwide? Do you thrive in a service-oriented role where you can make a real impact? Then this role might be perfect for you.
Marketing Operations Coordinator
As our Marketing Operations Coordinator you will support local markets globally by combining technical expertise with a strong customer-focused mindset. You act as the bridge between marketing, technology, and our international stakeholders.
Your Responsibilities
* Provide shared service support via a service desk and deliver training to local markets worldwide
* Set up, maintain, and continuously improve the Knowledge Base and FAQ to enable self-service (documentation is your second nature)
* Manage user permissions and access rights for Salesforce and other digital tools
* Implement requests within Salesforce Sales Cloud and Marketing Cloud, collaborating with experts on more complex topics
* Coordinate website content, including landing pages, pop-up banners, navigation elements, and floating bars to drive user engagement
* Manage recurring and cyclic processes with clear backward planning and flawless execution
* Build strong relationships with marketing stakeholders to understand recurring needs and translate them into technology roadmaps
* Contribute to the optimization of processes and onboarding flows
* Escalate complex bugs and urgent requests to the appropriate teams
* Identify new feature requests and present them to internal project teams, ensuring alignment between the project roadmap and market needs
Your Profile
* A motivated professional with a strong affinity for digital marketing and technology
* Service-oriented mindset with a hands-on approach
* Bachelor's degree, preferably with initial experience in digital marketing, IT support, or a helpdesk environment
* Experience with CRM / Marketing Automation (Salesforce), website management (Drupal), PIM (InRiver), project management tools (JIRA / Confluence), or asset management systems (Bynder/ SharePoint) is a strong plus
* Digital native with a passion for marketing trends and technology
* Proactive, eager to learn, and comfortable working across multiple teams in a results-driven environment
* Strong written and verbal communication skills in both Dutch and English
What We Offer:
* An international, state-of-the-art working environment in a company that is a global leader in its field, where innovation is our driving force.
* A pleasant and dynamic working atmosphere with new challenges every day.
* A specific onboarding and training program that helps you get to know every aspect of your role and the company.
* A competitive salary and numerous fringe benefits, in return for your expertise and commitment.
* A mobility plan that allows you to commute to work in an easy, healthy, and environmentally friendly way.
* A healthy and delicious lunch in our company restaurant.
Numerous events that foster connection between colleagues (staff parties, sports events, etc.) and connection with society (e.g., annual Community Days and charity campaigns).
* Who Are We?
As an international family business, Reynaers Group improves living and working environments for people now and for future generations.
Reynaers Group is a leading specialist in the development, distribution, and commercialization of innovative and sustainable building components made of aluminum and steel. Through our brands, including Reynaers Aluminium and Forster, we have grown from a small family business to an internationally oriented group of companies that creates energy-efficient and responsibly made products that make a difference for homes, buildings, and the people they serve.
Our motto, "Together for Better," is more than just a slogan It reflects how we collaborate as colleagues. With our open and proactive mindset, we achieve the highest standards and deliver the bestresults in every project, big or small.
Your workplace will be at the Reynaers Campus in Duffel, the headquarters of Reynaers Group and Reynaers Aluminium. The campus includes various departments such as R&D, Operations, our Technology Center, training center, and over 62,000 m² of warehouses.
Are you ready to take the next step in your career and make a significant impact in the world of building and aluminum solutions?
Let's go "Together for Better." Discover what we have to offer and become part of our dedicated team