Functie
We are looking for a Credit & Collection Officer (M/F/X) to assist with the collection of outstanding invoices, and the credit review of new and existing customers. The Officer will be responsible for the customer ageing balance of a division, and will act as single point of contact for its customers regarding their debts, payment dates/plans and disputes.
Your responsibilities will include:
1. Being the first line of support for our customers regarding their open invoices, in particular:Contacting customers and informing them of their overdue invoices (mails & phone)Negotiating suitable payment dates / plans with our customersResponding to customer queries (mails & phone)Registering customer disputes & following up with the relevant responsible departments
2. Ensuring Vinçotte has strong customer credit management processes:Ability to analyze the financial status of present and future customersEnsuring that customers with late invoices are reviewed in a timely mannerImplementing review processes with your Division regarding non-paying customersRaising awareness of the importance of Credit Management in your Division
3. Performing account receivable tasks, such as matching customer payments with their invoices
4. Working in strong collaboration with all stakeholders to deliver lasting improvements to the Order-to-Cash process, and in particular being the single point of contact for your Division regarding Collection & Credit management
Profiel
5. Degree: Bachelor degree
6. Languages: Fluency in French, Dutch & English.
7. Experience: Minimum 3 years of experience in Collection / Credit Management environments, of which:Experience in credit reviewsExperience in the Collection processProficiency in the Microsoft Office suite, especially Excel & PowerPointExperience in SAP and / or any Credit Management Software
8. Skills:Excellent interpersonal skills, including diplomacy and tackStrong time management, enabling you to manage the big picture & details simultaneously & accuratelyExcellent written and verbal communication skills & the ability to adjust your communication to your stakeholderA demonstrated positive attitude: watchful, problem-solving, flexible, thorough, proactiveA strong work ethic: accountability, dedication, integrityStress resistantTeamwork spirit with the ability to establish a responsible relationship
Aanbod
9. A challenging job
10. Long Term contract
11. Work – life balance with possibility of homeworking
12. Training in specific Collection and Credit Management tools
13. Enthusiastic and passionate colleagues