Business Development Director - CRM consulting
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What's our story?
Novera Solutions (part of the Synapse Group) is a top-tier CRM & Salesforce consulting firm in Belgium.
Novera is transitioning from a startup phase to an ambitious growth stage. To accelerate our expansion, we’re looking for a strong leader in sales of consulting services. In our entrepreneurial culture, this role expands from designing strategy to executing hands-on prospection. Your leadership will directly influence our revenue growth and market dominance.
Our core business lies in guiding mid-market and corporate clients through complex CRM transformations - from vision to execution.
Our culture is built on core values of human-centric leadership, entrepreneurship, excellence, and customer success.
This role is strategic and offers a clear path to partnership, driven by your performance and impact.
What will you do?
* Design replicable and scalable commercial strategy. In other words build and structure the “Novera way of selling”.
* Identify, approach and convert potential clients, understand their needs, and craft tailored CRM solutions.
* Own the client relationship and guide their CRM vision across all related business processes.
* Provide strategic advice on sales, service, and marketing alignment within a CRM framework.
* Oversee CRM project lifecycles - from initial scoping to final delivery - ensuring excellence throughout.
* Own the commercial pipeline - from opportunity sourcing and pitch development to deal closure and client onboarding.
* Collaborate on marketing and thought leadership activities to create campaigns that drive leads and position Novera as a CRM authority.
* Contribute to strategic and operational management activities across the company.
Who is the perfect match?
Whether you come from a consulting background with business development experience, or vice versa, this role is for professionals who blend business development with strategic thinking.
Experience & Expertise
* At least 8 years of experience in selling IT, CRM or strategy services in digital transformations.
* Deep knowledge of the CRM ecosystem (preferably Salesforce) and proven strategic thinking around CRM implementations.
* Track record in prospecting, converting, and growing client accounts.
* Proven ability to manage and oversee complex digital transformation projects.
Leadership & Business Acumen
* Ability to mentor, develop and manage high-performing teams.
* Strong commercial drive with a successful track record in outbound business development and sales within a consulting environment.
* Experience in navigating customer environments, managing stakeholders and solving complex problems.
* Experience in managing P&L and contributing to strategic growth.
* Excellent communication, organizational, and problem-solving skills.
* Proactive, result-driven, and eager to take ownership.
* Thrives in a dynamic, fast-paced environment with shifting priorities.
Others
* Fluent in English, and either Dutch (preferred) and/or French.
* A deep understanding of the Belgian IT & consulting market.
* Willingness to join our office in Zaventem several times a week.
Feel like a good match? Apply and let's have a talk!
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Business Development and Sales
* Industries
Business Consulting and Services
Referrals increase your chances of interviewing at Novera by 2x
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