Key Responsibilities
We are looking for a Systems & Integrations Engineer to join our IT team in Liège. This is a hands-on, high-ownership role responsible for administering our core business platforms, maintaining our AWS cloud environment, and building and monitoring the integrations that connect them. You will be a critical enabler of CEFALY's global operations — ensuring that our systems run reliably, our data flows accurately, and our teams have the tools they need to succeed.
* Platform Administration
o Administer and maintain CEFALY's core SaaS platforms including NetSuite ERP, Shopify, WordPress, Microsoft Entra ID, and related tools
o Own vendor relationships for platform tools - coordinate renewals, escalations, and configuration changes
o Keep platforms configured to support business operations across all business channels
o Monitor platform health, availability, and performance; proactively resolve issues
* Integration Management
o Implement, maintain, and monitor integrations between business systems using Celigo (iPaaS) and API-based connections
o Design and manage data flows between NetSuite, Shopify, Salesforce, third-party logistics providers, and other systems
o Build transformation logic, error handling, and alerting for integration pipelines
o Troubleshoot and resolve integration failures with urgency and rigor
o Document integration architecture, data mappings, and runbooks
o Manage AWS infrastructure including EC2, S3, IAM, Lambda, and related services
o Ensure appropriate security configurations, access controls, and cost monitoring are in place
o Support the deployment of new cloud-based components as the business evolves
* Operations & Support
o Serve as a primary escalation point for platform and integration issues raised by internal teams
o Contribute to IT operations processes: change management, incident response, documentation, and onboarding/offboarding
o Participate in evaluating and implementing new tools as CEFALY's technology stack grows
Skills & Experience
Qualifications
* 3 or more years of experience in systems administration, integration engineering, or a closely related IT role
* Demonstrable experience managing enterprise SaaS platforms (NetSuite strongly preferred)
* Hands-on experience building or maintaining integrations using an iPaaS platform
* Strong analytical and troubleshooting skills; able to trace data flows and diagnose root causes
* Excellent written and verbal communication skills in English; French a strong asset
* Experience in regulated industries (medical devices, pharma, healthcare) a plus; familiarity with HIPAA compliance requirements and SOC 2 frameworks strongly preferred
* Ability to work independently and manage priorities in a fast-paced, international environment
Preferred Skills
* ERP: NetSuite administration; SuiteScript, SuiteFlow
* eCommerce: Shopify administration; Shopify B2B, liquid templates
* Integration: Celigo or equivalent iPaaS (Boomi, Workato, MuleSoft)
* Cloud: AWS (IAM, S3, EC2, Lambda); CloudWatch, cost management
* CRM: Salesforce or similar CRM; Apex basics, flows
* Identity: Okta, Google Workspace
* Scripting: SuiteScript, Node.js
* CMS: WordPress administration; Plugins
What We Offer
* Competitive compensation commensurate with experience
* Work at a mission-driven medical device company whose products improve patients' lives every day
* Collaborative, international team with colleagues across Belgium, the US, and beyond
* Hybrid-friendly working environment based at our Liège headquarters
* Meaningful ownership of critical systems from day one
* Opportunities for growth as CEFALY's technology footprint continues to expand
* 20 days of annual leave plus 10 statutory holidays
* Contributions to the sectoral supplementary pension and hospitalization insurance plan (DKV – covering all family members)
* One day of seniority leave for each completed five-year period of service
* 13th month salary and bonus
* Remote work / office expense allowance
About Cefaly
CEFALY Technology is a Belgian medical device company and global pioneer in neurostimulation for migraine treatment. Our FDA-cleared and CE-marked devices are used by hundreds of thousands of patients across the US and Europe. With headquarters in Liège and a growing commercial presence across five channels — US Commercial, VA, EU, Clinical Trials, and White Label — we operate at the intersection of cutting-edge medical technology and world-class digital commerce.
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