The Sales Ambassador is responsible for creating and organizing a pleasant shopping environment for our international clientele, providing excellent customer service and driving customer loyalty.
* A Sales Ambassador acts as a role-model for new employees and Junior Sales Ambassadors, assisting in improving their with brand, product and service awareness.
* Achieving daily and weekly individual sales targets and KPI´s as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives.
* Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandizing standards. -
* Assisting with merchandising and inventory activities.
* Keeping the sales floor and store image neat, organized, clean and stocked.
* Processing transactions accurately and efficiently.
* Complying with all sales related policies and procedures.
* Unpacking, hanging/folding merchandise, stocking checks and securing security tags when needed.
* Providing excellent customer service following the company customer experience protocol. - Maintaining and developing the store Client book (sales after care).
* Providing active support by sharing knowledge as a brand expert, in order to help develop new staff correctly with the aim of achieving the store goals.