A large global organisation is looking for a Service Delivery Manager to join the team for Networking and Infrastructure based projects. This will be a full-time permanent position.The position will be requires 100% on site presence in Antwerp, Belgium.Key Responsibilities:Responsible to deliver the services associated with LAN Service Module based on the scope set out in the MSAOwn the Service Levels and contractual commitments including the Service Level reporting for the LAN Service Module Re-purpose/re-mobilize the critical operational resources to meet any immediate requirement across Service Delivery and Operations.Drive Continuous Service Improvement for LAN Service ModuleOwn and implement the Business Continuity plan for the operations of the LAN Service moduleResponsible for the demand and consumption of the Services of the LAN Service module Support Client Service Delivery Managers in delivering their responsibilities.Participate in customer calls and be contact for regional customers to respond/support on potential design questionsSupport to Operations Team on Incidents and complex requestsTravel within region may be requiredMust have CCNP (Routing & Switching)/CCIE R&S desirableStrong experience on CISCO Nexus/Catalyst/Meraki WLAN technologiesStrong understanding of Network Segmentation approaches and CISCO SD Access based Network SegregationStrong hands-on experience on the following (Mandatory) LAN Switches – 9500/9300/9200/6800/4500/3850/3750/3730/3650/83560/3550/2960WAP – 9115/6300/3702/3502/2802/2702/2602/1852/1832/1702/1602/1562WLAN Controller – CT3504/5520/9800LCRadius Server – Cisco ISE/Appliance Server (SDDC)/Halt3 cage SG4