💼Job Title: OPS Engineer- production support
👨💻Job Type: Freelance
📍Location: Brussels, Belgium
💼Work regime: Hybrid
🔥Keywords: Control M, Unix/Linux, ITIL, and L2 support.
Sector: Our client is a prominent player in the financial sector, recognized for its comprehensive range of banking and financial services. With a global presence, it serves a diverse clientele, including individuals, corporations, and institutions. Emphasizing innovation and customer-centricity, it leverages advanced technologies to deliver tailored solutions that meet the evolving needs of its stakeholders.
What you'll do
Second line support for applications (non-prod and prod)
Coordinate production deployments (creation of runbooks + follow-up during the complete deployment).
Responsible for monitoring / documentation / life cycle management of these environments and participation in a correct H20 (Handover to Operations).
Being autonomous (considering the processes of the bank)
Constructive solution minded (management of the incident, problem)
IT operational support of the applications (in collaboration with the applicative tribes)
Being flexible and ready to work outside normal business hours (on call turn roll 7/7 24/24) is mandatory for this mission
What you bring
You are able to understand technical and complex architecture design documents
A good knowledge & comprehension of Control-M on Unix/Linux and on Windows
Tibco BusinessWorks: services deployment, restart, monitoring, log analysis
Knowledge of the cloud environment (ex IBM)
A good knowledge & comprehension of network components (Firewall, load balancer)
A good knowledge & comprehension of network protocols TCP, HTTP, TLS,...
You have strong analytical thinking skills.
You have an overall IT knowledge (Windows, Unix & Linux environment)
ITIL knowledge
WebSphere Application Server, MQ, Oracle (able to identify the cause/techno or read the logs)
Shell script
PowerShell