Webmaster (WordPress Specialist) - Antwerp - Motork
Seniority Level: Associate
Who are we?
MotorK is the leading sales and marketing technology company in Europe, specializing in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.
We are on a fast and ambitious trajectory and serving 90% of the automotive manufacturers. To continue our growth, we are hiring new talents. If you want to spark the future of the automotive world, join us.
We're headquartered in Milan, Italy, where you’ll find most of our employees but the teams you'll work with are across Europe and the UK.
The role
We are looking for a talented WordPress Specialist, to join our international Delivery team. The role is supporting the Benelux region, but the teams are working from all across Europe. The candidate will be responsible for the set up of our Saas products, in accordance with clients requirements for the market. The main responsibilities are:
1. Gather all the information required to set up the SaaS product for the customer
2. Manage client requests and prioritize workflow
3. Perform all the necessary tasks to configure the websites and the CRM for the customer to use the SaaS
4. Perform the necessary product configuration to fulfill the customer requirements
5. Present the progress and the final product to the customer and answer queries
6. Tickets management in collaboration with R&D team
7. Follow up with developers and product expert teams
8. Cooperate with Success Manager in controlling the project scope (avoid scope creeping)
Requirements
Our ideal WordPress Specialist will have previous experience working in a stakeholder management environment, as well as providing technical support in the set up of web based products, using CMS tools. As well as:
9. Advanced level of Dutch and intermediate English
10. Previous experience preferably in a SaaS company and in a similar role
11. Excellent customer communication and problem-solving skills
12. Capability to act as “power user” for complex business applications like CRM, ERP, CMS, Marketing automation platforms
13. Knowledge in WordPress CMS
14. Ability to convert comprehensive layout and wireframes into working HTML pages
15. Notions in SEO, such as loading content, creating titles, SEO tags and descriptions
Working pattern and location:
16. Full time, permanent role
17. Monday to Friday
18. Hybrid
19. Office located in Antwerp