In this position, you play a key role at the heart of the commercial organization. You are the point of contact for customers and internal teams, ensuring smooth follow‑up from order to delivery, while delivering an excellent customer experience.Your responsibilities include:
* Managing and following up on customer accounts from a commercial perspective
* Accurately entering and monitoring orders and quotations in the system
* Communicating with customers by phone and email
* Supporting the field sales team and proactively thinking from a customer-oriented perspective
* Ensuring a smooth end‑to‑end order process until final delivery to the customer
* Working closely with internal departments such as logistics and purchasing
We are looking for a Commercial Inside Sales / Sales Support Officer that :
* Minimum 2 years of relevant experience in a commercial or administrative role
* Fluent in Dutch and French, or fluent in one language with a strong working knowledge of the other
* Very good command of English is essential
* Experience with ERP systems (SAP, Microsoft Dynamics, or similar) is a strong asset
* Interest in a technical environment (tools, machinery, industrial products)
* Accurate, well‑organized and customer‑focused
* Strong communication skills and a solution‑oriented mindset
* A real team player with a curious and eager‑to‑learn attitude
* Able to handle stress and prioritize effectively
* An attractive salary package, in line with your experience
* A varied and challenging role within a stable and fast‑growing organization
* A positive and collaborative working atmosphere
* Training opportunities and long‑term career development
* A dynamic work environment within an international company