We’re looking for our new Operations Leader in the Ghent region! Are you ready to take the next step in your career and step into a role full of challenges, responsibility, and growth opportunities? Do you have leadership experience in facility services or the cleaning industry? Would you like to work for a dynamic company with a people-oriented and family-like culture? If your answer to these questions is a big YES, then YOU are the person we’re looking for! Your Responsibilities As an Operations Leader, you play a key role within our organization. You report to the Operations Manager and take on a wide variety of tasks: Project and client management: you ensure smooth operations and maintain full control over all commercial, technical, and operational aspects Client relationship management: you build strong, long-lasting relationships with clients and make sure their needs are always the top priority Results-driven approach: you monitor the site’s turnover and profitability, keeping a close eye on project progress People management: you lead a team of workers with enthusiasm and expertise — recruitment, training, process optimization, innovation, and team spirit are part of your daily routine Contract negotiations and project planning: you handle negotiations, prepare offers, plan projects, and maintain client relationships, including quality checks and invoicing Innovation and continuous improvement: with your eye for efficiency, you help improve working methods and resource use to boost productivity Your Profile We’re looking for a driven, dynamic team player who’s not afraid to take responsibility. You hold a higher non-university degree and have leadership experience in the facility services or cleaning sector. Your strengths: Strong organizational skills: you can prioritize and keep an overview Excellent negotiator: you have a commercial mindset and strategic thinking skills Proactive and flexible: you seize opportunities and adapt easily to change Results-oriented: you work with attention to detail and keep your goals clearly in sight What We Offer With us, you’ll find more than just a job. We offer a stable, stimulating work environment where you can grow and fully use your talents. Real opportunities for career development and room to take initiative A competitive salary and a comprehensive package of extra-legal benefits, including a company car, meal vouchers, hospitalization insurance, group insurance, etc. A permanent contract : build your future in an environment where your contribution is recognized and valued Ready to take your career to the next level? Send us your CV and join our team!