As Sales Support Representative for the French Market you are responsible for the following tasks:
* You will be responsible for the entire order-to-cash process; from order processing and follow-up to shipping, invoicing and after sales
* Configure the most optimal container/truck load
* Provide support to the Account Managers in your region
* Product & Pricing Management: propose equivalent products to customers, give discounts on the gross price, prepare price lists,... in consultation with the account managers
* You act as a central point of contact for the distributors in your region
* You are the key figure between the internal organization and the customer. You will have to coordinate on a regular basis with various internal departments (traffic department, production, sales, marketing ...)
* You will work in close contact with production to avoid peaks and lows in the production and supply chain.
* Daily customer contact in which you will be responsible for implementing and translating the commercial strategy: upselling / cross-selling, pushing marketing & promo actions, collecting & mapping customer information in the CRM, ...
You will report to the Sales Support Coordinator of your region.
* You have relevant experience in Customer Service positions (order to cash)
* You speak fluent French and English, knowledge of Dutch is a plus
* You like internal (traffic department, sales, marketing) and external (clients, distributors) contact
* Knowledge of SAP is a plus
* Diplomatic and assertive communication style
* You are a born problem solver
* You are a result oriented team player
* Accurate and stress-resistant
* After a successful interim period, you will receive a permanent contract
* Competitive salary package (insurances, meal vouchers,…)
* Dynamic and international team
* Fast-growing and successful organization
* Varied position with lots of opportunities
* Training and development