Bedrijfsomschrijving
Are you organized, customer-oriented, and ready for a new challenge in international logistics? As an Export agent, you play a crucial role in coordinating export processes and providing excellent customer service. Read on and discover what your future could look like in our dynamic team!
Functieomschrijving
As an Export Agent Ocean Freight, you ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.
Your tasks as Export Agent include:
* Ensure smooth and timely freight process flow
* Ensure accurate and timely data entry into our operational system
* Track and Trace Ocean Export Files and reporting
* Meet compliance at all times to regulations internal and external in accordance with government regulations
* Understand department process flow, and looking for best practices to improve operational efficiency and productivity
* Ensure all customers standard operating procedures in place and updated in the DLSOPs
* Overseas communications, timely responses to emails and requests (internal and external)
* Escalation of problems to Management when necessary
* Handle shipments from A - Z
Functie-eisen
Our new Export Agent Ocean Freight has 2 -3 years of experience in ocean freight export activities specifically.
* Understanding of ocean documentation process
* Knowledge of incoterms - big plus
* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
* Pro-active, strong organizational skills
* Good computer skills (Excel, Word)
* Good knowledge English & Dutch
Arbeidsvoorwaarden
As an Export Agent, we offer you the following:
* You will get the chance to work in an international environment with a lot growth opportunities.
* Personalized development plan with a range of training possibilities
* Growth possibilities (national, regional and/ or global)
* Extra benefits such as insurance, meal vouchers, pension plan....
* A salary based on degree/experience
Are you the Export Agent we're looking for? Don't hesitate to apply!