IT & Data Manager
Our client's mission is to build a CO₂-neutral energy future. Heating is the main source of emissions for residential customers, which is why we aim to help our clients transition away from fossil fuels and adopt heat pumps. If you want to give meaning to your work and contribute to the development of this growing activity, this position is for you.
Detailed Tasks
As part of the heat pump team, we act as a small start-up within the company. You will be in full charge of the Data and IT domains and are expected to:
* Maintain and improve the tools used in day-to-day activities: quotation, offering, invoicing, etc.
* Propose and develop solutions and processes to increase operational efficiency: automation of process flows, database management, document archiving, data integrity, etc.
* Design and maintain the data model and architecture of the new activity to ensure scalability and security.
* Ensure regular updates and quality control of databases to guarantee data accuracy and reliability.
* Document processes and workflows to ensure traceability and facilitate onboarding and continuous improvement.
* Produce performance reporting and dashboards to monitor operational KPIs and support decision-making.
* Translate team member business needs into requirements towards external stakeholders.
* Coordinate with other internal departments (IT, Data, Procurement, etc.) whenever projects require cross-functional alignment, ensuring smooth execution and clear communication.
* Manage the IT roadmap to meet the business and operational needs of the heat pump sales activities.
Skills Requirements
* IT program management
* Data architecture principles and best practices
* Experience in process automation tools and techniques
* Business competencies mapping
* Coding knowledge
* Use of Microsoft Office tools
* Ability to produce performance reports and dashboards (Qlik or equivalent)
* Salesforce knowledge (desirable)
* Autonomy and sense of business
* Ability to work in a structured and organized way
* Speaks French and/or Dutch. English is also needed
Background
* University education or equivalent
* Experience in IT & Data in a business environment