JOB DESCRIPTION
It's more than a job
Join our team in Geel, Belgium as an Operations Manager.
You will be driving performance across safety, quality, cost, delivery, people, and environment. You’ll lead continuous improvement, develop your team, and turn strategy into daily action while building strong customer relationships through well-prepared KPI meetings.
How you create impact
1. Ensure all activities align with SQCDPE objectives: safety, quality, cost, delivery, people, and environment;
2. Drive continuous improvement initiatives across all SQCDPE dimensionS;
3. Support the ongoing development of team members, enabling them to actively contribute to performance and process enhancements;
4. Develop, implement, and adapt the tactical and operational plan in line with long-term strategic goals translating strategy into daily execution;
5. Prepare and lead customer meetings (MBR, QBR), presenting KPIs and identifying actionable insights;
6. Understand customer priorities and translate them into internal improvement proposals that strengthen satisfaction and engagement.
What we would like you to bring
7. Bachelor’s degree or equivalent, with at least 5 years of experience in a managerial operational role ideally within Contract Logistics and/or Healthcare;
8. Strong analytical mindset, results-driven, and committed to customer satisfaction and quality excellence;
9. Skilled communicator and team coach, with solid negotiation abilities and the diplomacy to build consensus across teams and stakeholders;
10. Resilient and positive attitude, able to thrive under pressure and maintain focus in high-stress environments;
11. Six Sigma Yellow Belt certification (or strong willingness to obtain it); familiarity with tools such as 5S, fishbone diagrams, and process mapping is highly valued;
12. Excellent verbal and written proficiency in Dutch and English; additional languages are a plus;
13. Advanced proficiency in MS Office, especially Excel (pivot tables, formulas) and PowerPoint.
What's in it for you
We offer a challenging position within a fast-developing Contract Logistics environment with a competitive salary, company car, bonus and opportunities for further development within the Kuehne + Nagel Group
Who we are
Logistics shapes everyday life—from the products we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both everyday moments and life’s most meaningful experiences for people around the world.
As a global leader with a strong track record and a forward-looking vision, we offer a safe and stable environment where your career can truly make a difference. Whether it’s helping deliver life-saving medicines, developing sustainable transport solutions, or supporting our local communities, your career will contribute to more than you ever imagined.