We are seeking an experienced Head of Quality Assurance (Global Services) to lead quality, compliance, and risk management activities across a globally distributed service environment.
This role is ideal for a strategic yet hands-on QA leader with an engineering mindset, strong critical thinking skills, and experience operating across regulated industries such as pharma, biotech, and environmental services. You will work closely with cross-functional stakeholders and external partners, ensuring quality standards are upheld while enabling efficient, scalable operations.
The position offers a hybrid working model and does not require full-time site presence, making it well suited to professionals experienced in vendor-facing and remote QA leadership .
Key Responsibilities Lead and continuously improve the Quality Assurance framework across global services
Oversee vendor quality management, including audits, performance reviews, and compliance assessments
Ensure adherence to regulatory and quality standards relevant to pharma, biotech, and regulated environments
Partner cross-functionally with Engineering, Regulatory, Operations, and Supply partners
Drive risk identification, forecasting, and mitigation strategies across services and suppliers
Support inspections, audits, and quality investigations where required
Act as a senior QA contact for both internal stakeholders and external partners
Key Requirements 5+ years’ experience in Quality Assurance within regulated industries
Engineering or technical background with strong analytical and critical-thinking skills
Proven experience in vendor management, supplier audits, and external quality oversight
Strong understanding of QA, compliance, and regulatory expectations
Experience working in cross-functional and international environments
Comfortable operating in remote / hybrid global service models
Fluent in English, with strong working knowledge of Dutch and French
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