About the RoleWe are seeking a highly organized and detail-oriented External Research Coordinator to provide operational and administrative support within a Medical Affairs team. This role plays a key part in enabling the compliant and efficient execution of externally sponsored research activities, including investigator-initiated studies and research collaborations. The successful candidate will coordinate workflows, maintain accurate documentation, support cross-functional processes and help ensure research requests progress smoothly through established systems and governance frameworks. This position is operational in nature and focuses on execution excellence rather than strategy ownership or leadership responsibilities.
About the CompanyOur client is a global, innovation-driven biopharmaceutical organization committed to advancing scientific research and improving patient outcomes worldwide. The company fosters a collaborative, inclusive and purpose-led culture, emphasizing integrity, compliance and continuous improvement. Operating across international markets, the organization works closely with healthcare professionals, researchers and partners to support high-quality scientific collaboration within a highly regulated environment.
Key Responsibilities:Operational & Administrative SupportServe as a central administrative point of contact for internal and external stakeholdersSupport end-to-end operational management of external research opportunities through internal tracking systemsIntake, log, and monitor investigator-initiated study (IIS) and research collaboration requestsCoordinate review workflows and route submissions to appropriate reviewersEnsure documentation completeness and adherence to timelinesMaintain accurate and up-to-date records across systems, trackers, and repositories
Process & CoordinationCoordinate contracting activities, including gathering inputs and tracking approvals with Legal, Compliance and Procurement teamsSupport payment processing, reconciliation and study close-out activities in collaboration with FinancePrepare operational summaries, reports and dashboards to support oversight and audit readinessAssist with implementation of approved process updates and system enhancements
Collaboration & SupportWork closely with cross-functional stakeholders to ensure smooth operational executionSupport ad-hoc operational initiatives and administrative projects as requiredContribute to a collaborative and compliant working environment aligned with organizational policies and procedures
Requirements:Education & ExperienceBachelor's degree or equivalent professional experienceExperience in an administrative, operational or coordination role (pharmaceutical or healthcare industry preferred)Exposure to Medical Affairs, R&D or external research collaborations is advantageous but not requiredFamiliarity with document management systems or workflow tools in regulated environments is desirable
Skills & CompetenciesStrong organizational and time-management skills with the ability to manage multiple prioritiesExcellent written and verbal communication skillsHigh attention to detail and accuracy in documentationAbility to work effectively in a global, matrixed environmentProactive, reliable, and service-oriented mindsetAbility to quickly learn new systems, tools and processes
Personal AttributesDemonstrates professionalism, integrity and respect for compliance requirementsCollaborative team player with a continuous improvement mindsetComfortable working within structured processes in a regulated industry