Role Overview The Head of IT is responsible for managing and evolving ARAG Belgium's IT landscape to ensure operational excellence, security, and scalability. This role is pivotal in positioning IT as a strategic enabler of business activities, driving innovation while maintaining robust core IT operations.
IT Core Operations Excellence
Ensure reliable and secure IT infrastructure, networks, and systems.
Oversee service request management and guarantee high-quality IT support.
Develop and enforce IT architecture principles aligned with business needs.
Act as a trusted partner to business units, aligning IT initiatives with organizational goals.
Foster a culture of innovation within the IT team.
Leadership and Team Development
Manage and mentor the IT team, promoting collaboration and continuous learning.
Be the key point of contact with Group IT organization to ensure alignment with initiatives taken at Group level and leverage those initiatives at local level
Proven experience in IT leadership roles, preferably within financial services or insurance but this is not a must
Strong knowledge of IT infrastructure, architecture, cybersecurity, and compliance.
Demonstrated ability to position IT as a business enabler and strategic partner.
Experience with digital transformation and emerging technologies (AI, cloud, automation).
Fluent in Dutch and/or French with passing understanding of the other language; English proficiency is also needed.
Be part of an international group with a strong reputation in legal protection.