The Opportunity
We are looking for an experienced and highly organized Service Coordinator to join a team in the energy sector. In this role, you will play a key part in the execution of service projects and activities, acting as the main point of contact for customers during service jobs and ensuring smooth coordination from start to finish
.You will manage service and warranty projects, handle spare parts orders, and oversee the entire process from planning and resource allocation to invoicing and follow-up. This position is ideal for a proactive professional with strong technical understanding and project coordination experience in the energy or industrial sector
.
How You’ll Make an Impa
* ctManage service and warranty projects, ensuring timely and efficient executio
* n.Handle spare parts orders and coordinate shipping to customer
* s.Oversee the full service chain, including planning, resource allocation, order handling, invoicing, and project follow-u
* p.Act as the liaison between customers and the company for all service and warranty topic
* s.Address and resolve commercial and technical inquiries from client
* s.Manage and resolve issues and complaints, escalating when necessary, and report progress and unresolved matters to managemen
* t.Ensure compliance with the company’s HSE standards and apply all relevant regulations during service activitie
* s.Coordinate the stand‑by servic
e.
Your Backgro
* undMinimum of 5 years’ experience in project management tasks, particularly within service environmen
* ts.Strong knowledge of the substation segment and familiarity with transmission and distribution products, commissioning, spare parts, and after‑sales servi
* ce.Solid computer skills and experience with SAP or similar ERP systems, as well as time‑planning too
* ls.Engineering degree (Bachelor level or equivalen
* t).Excellent communication skills in Dutch (spoken and writte
* n).Fluency in English and French (spoken and writte
* n).Highly organized, detail‑oriented, and able to manage multiple priorities effective
* ly.Strong interpersonal skills and ability to work collaboratively across te
ams
More Abou
t UsWe offer a comprehensive range of benefits designed to support your well‑being, financial security, and professional development. Depending on location and experience, benefits may incl
* ude:Pension and insurance prog
* ramsFlexible working arrangem
* entsLearning and development opportuni
* tiesAdditional leave programs aligned with local policies (e.g. 32 days PTO at comparable si
tes)