Description: The L2 Azure Engineer will integrate the Infrastructure Operations Team for the Eurocontrol contract, based in Brussels, Belgium Main Functions: He/She will be responsible to Maintain the Azure resources including IaaS and PaaS solutions using Terraform. Acknowledge, troubleshoot and resolve tickets assigned to the team in a correct way. Escalate incidents internally or to 3rd party partners when required. Participate, on a punctual basis, on specific projects related to his/her specialty. The Azure Engineer must have good interpersonal skills and must be a team player. Physically based in Eurocontrol premises in Haren, Belgium. He/she will locally represent vis-à-vis ECTL concerning Infrastructure Operations. Reports to: Team Leader In close relations with: ATOS’ Infrastructure Operations Team Incident Manager Change Manager Problem Manager Service Delivery Manager CMDB Manager Duties: Maintains and adapts the infrastructure (IaaS, SaaS, PaaS, Network configuration) using Terraform; Manage, coordinate, and implement changes on the Azure resources, Azure Resources: L2 Incident resolution, Problem resolution; Troubleshooting, co-ordination with third party suppliers as well as with the central IT department of the customer; Advises the project team and customer request; Proactively monitoring system performance; Maintains the relevant documents/manuals describing the system and its infrastructure; Provides input for Incidents/Problems/Defects post closure analysis to the Incident/Problem Manager and/or the Technical Team Leader; Provides input in order to organize regular knowledge transfer sessions. Working Conditions: Work shifts of 8 hours covering the time range between 08h30 and 16h30 from Monday to Friday with some flexibility required when overtime is exceptionally needed. Additional requirements: Good communication skills