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Technical support engineer

Grand-Rosière-Hottomont
Odoo
Publiée le Publiée il y a 7 h
Description de l'offre

Pb Technical Support Engineer /b /p Research Development Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), Belgique pb Signing Bonus 10.000 /b /p We offer a b10.000 welcome bonus /b to new developers b that join us /b.. pb Are you a problem solver? Do you like helping customers with their issues? Do you hate monotony? You read code like you read H2G2? Debugging is in your blood and troubleshooting is your DNA? /b /p pb Join the Technical Support Team of the fastest growing IT company in Belgium! /b /p p At Odoo, we focus more on b your skills /b than b a beautiful resume /b. brThat is why it is now possible to b apply without CV /b. Find the hack! br/p pb Users of the Product /b /p p7,000,000 /p pb Company Growth /b /p p60% Year over year /p pb Company Maturity /b /p p Profitable /p pb Working Environment. /b /p p Your mission, if you accept it, will be to solve highly complex issues for customers and partners. Your tools will be our top-of-the-line ticketing system, your company-issued computer, and most importantly your brain. b You will be the last line of defense between clients and chaos. /b Communication with customers are strictly through emails (direct calls may happen once a year but dont worry, you will be coached for that). /p ullib Programming Languages: /b Python, SQL, JavaScript /li /ul ullib Database: /b PostgreSQL (with object relational mapping) /li /ul ullib Collaboration platform: /b GitHub /li /ul ullib Development model: /b Open with external community /li /ul ullib Framework: /bOdoo itself is /li /ul pb Product Complexity /b /p pb Personal Evolution /b /p pb Autonomy /b /p pb Customer Relationship /b /p pb Focus on Quality /b /p pb Responsibilities /b /p ullip Identify problems, analyze them, make em disappear /p /li /ul ullip If you cant solve it, another team may, dispatch it to the correct one /p /li /ul ullip Provide quick and accurate feedback to customers /p /li /ul ullip Develop or improve internal tools to make the job easier /p /li /ul ullip Maintain and evolve your solutions as needed /p /li /ul pb Must Have /b /p ulli Expert in at least one programming language /li /ul ulli Object-oriented programming, object modeling and relational databases /li /ul ulli Analytical and problem-solving skills /li /ul ulli Diplomacy communication /li /ul ulli Fluent in English /li /ul pb Nice to Have /b /p ulli Degree in Computer Science or equivalent (we value skills more than a piece of paper) /li /ul ulli Python, SQL, JavaScript /li /ul ulli Unix-Linux platform /li /ul ulli Experience in IT and/or IT support /li /ul ulli Any other language /li /ul pb What#39;s great in the job? /b /p ulli Diversity is the motto of the Technical Support. You will work on various and unique issues in all the modules of Odoo, across multiple version of our software, in contact with all the other Developer and Functional Support teams. You. Will. Never. Get. Bored. /li /ul ulli You will be autonomous, nobody to look over your shoulder, but if you need help a colleague will always be available to answer your questions. /li /ul ulli Every ticket is a challenge, every issue is a learning experience, and we have lots. /li /ul ulli You get to see the direct impact of what you made. /li /ul ulli You can switch to any developer team later. /lilip An attractive package: car, fuel card, up to 35 days off per year, meal vouchers (8/day), eco-cheques (250/year), hospital insurance, group insurance, representation fees to cover all your expenses, and much more! /p /lilip CDI full time (38h/week) with homeworking 2 days/week. /p /li /ul pb The Odoo culture /b /p p Building a company we love. /p pb Who is your manager? /b /p p Being a team leader at Odoo. /p pb The founders story /b /p p From 1 to 250 employees in 5 years. /p pb What we offer. /b /p pb Advanced Training /b /p p Technical, functional and support brtraining sessions (5 weeks) /p pb Compensation Perks /b /p p A full-time position brwith an attractive salary package. /p pb Open workspace /b /p p Renovated farm in the countryside, brno traffic jam, no city noises. /p pb Sponsored Events /b /p p Afterwork, BBQ, several team buildings, LAN parties, etc... /p pb Flexible working hours /b /p p come at as early as 7:30am, bras late as 10:30am. /p pb Eat Drink /b /p p Fruit basket, coffee and soup brprovided all day. /p pb Best and Coolest team /b /p p Period. /p

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