For a leading organization in the financial sector, I am currently looking for an experienced Change & Release Manager to strengthen their IT operations.
Role overview:
You will be responsible for managing and coordinating change and release activities across the IT landscape, ensuring that all changes are implemented in a controlled, structured, and risk-aware manner, with minimal disruption to business operations.
Key responsibilities:
* Manage the end-to-end change management process (RFCs, approvals, follow-up)
* Organize and lead Change Advisory Boards (CAB)
* Plan and coordinate releases and deployments across multiple teams
* Perform risk and impact assessments on changes
* Ensure compliance with processes and maintain proper documentation
* Collaborate closely with development, testing, and operations teams
* Drive continuous improvement of change & release processes
* Monitor KPIs, incidents, and success rates of changes/releases
Profile:
* Proven experience in Change, Release, or Service Management
* Strong knowledge of ITIL processes
* Experience with ITSM tools (e.g. ServiceNow, Jira, …)
* Familiarity with Agile and/or DevOps environments
* Strong stakeholder management and communication skills
* Proactive, structured, and solution-oriented mindset
* Fluent in Dutch, French, and English
Location: Antwerp region
Start: ASAP
Duration: Long-term assignment