As a Senior Consultant - Customer & Sales, you will leverage your front-office insights to help banks and insurers transform their customer interactions.
Your role involves translating real client-facing experience into pragmatic consulting solutions that drive commercial growth and customer satisfaction.
* You will assess the effectiveness of distribution networks, including branches, advisory teams, agents, and remote channels.
* You will assist clients in boosting sales excellence by redesigning client conversations, onboarding experiences, and customer journeys.