To support the growth of the iKanbi Group's BPO activities, we are looking for a bilingual Business Development Manager (Dutch/French) with a strong passion for prospecting and building long-term partnerships to strengthen our sales team.
Your main mission will be to grow the client portfolio by identifying and acquiring new customers in strategic sectors such as banking, insurance, personal assistance, medical services and leisure, while also contributing to the development of existing client relationships.
Your responsibilities
Business Development - New Business
Identify and actively prospect new potential clients (cold calling, networking, events, targeted actions, etc.)
Build and manage a strong and qualified sales pipeline
Identify decision-makers and understand their business challenges
Develop trusted relationships with prospects and new clients
Organise and lead meetings with decision-makers in collaboration with internal teams
Contribute to the development of tailored commercial proposals
Participate in the definition of offers and pricing strategy
Client retention & account development
Present new BPO solutions and services in close collaboration with the Customer Success Manager
Strengthen and sustain existing client relationships by delivering continuous added value
Identify upsell and cross-sell opportunities
Take part in internal and external client debriefings when commercial presence is required
Reporting
Provide accurate weekly sales reports
Maintain and manage client data in the CRM system
Achieve defined sales targets
Collaborate with marketing on lead qualification and sales support
Promote the vision and values of iKanbi Group
Profile
3 year Bachelor's degree or strong equivalent experience in a similar role
Strong hunter mindset
Comfortable using IT tools and CRM systems
Full professional proficiency in Dutch and French (spoken and written) – English is an additional asset
Excellent skills in prospecting, negotiation, closing and client relationship management
Our offer
Permanent contract
Fixed salary based on experience, complemented by a motivating bonus plan with strong focus on prospecting and new business development
Company car, meal vouchers and other benefits
Laptop and smartphone
Seniority level
Entry level
Employment type
Full-time
Industries
Outsourcing and Offshoring Consulting