1. POSITION SUMMARYManage the whole Tender process from identification down to win/loss analysis.Manage medium & small customer pricing contracts.Provide business support to the commercial organization by managing the tactical & operational pricing areas (contracts, rebates, invoice corrections, customer master data) and ensure external customers have latest contract information.
2. JOB FUNCTIONSTactical & Operational Pricing Contract Management:Manage medium & small customer pricing contracts from the financial analysis to the rolloutMaintain contracts in SAP EU & US and communicate latest pricing contract to external customerEnsure prices get approved and implemented in due-time in EU & US systemsCommunicate new price quotation to external customersEnsure Box Mover Sales Tracings are uploaded properly and in-time in SAP and solve any customer / price errorCoordinate contract changes and external & internal communication related to product codes becoming obsoleteSupervise Customer Price Catalogues updateMaintain Competitive Intelligence database
Tactical & Operational Rebate Management:Create rebate in EU systemManage the complete payment process (calculation, approval & payment)
Tender Management:Manage all Tender steps: Opportunity identification, assessment, development by gathering all required information & documentation, deployment, post-result analysis & market intelligence collectionEnsuring the tender documents adhere to country legislation and local authority specifications for bid productionContinuously monitor the tender submission process such as the format, timing, completeness, success rates, consistency and compliance with overall requirementsWork on process improvement and take steps to increase strike ratePresent Tender follow-up to Sales Management during Tender Committee
Operational Invoice Management:Investigate customers' complaints related to invoicesPlay an active role in ageing balance improvement
Operational Customer Master Data:Create new customers (sold-to, bill-to, payer) and customer hierarchiesKeep Customer Master Data up-to-dateEnsure customer hierarchy is coherent and consistent to have the best pricing and reporting structure
Participation in pricing & tender related projects (tools improvement, automation of process...)Tool AdministratorBack-up of another Regional Pricing & Tender Coordinator
3. KEY RELATIONSHIPSThe individual will report to the Regional Pricing & Tender Partner.The interactions cover a broad area of functions. The main interactions are within the Pricing & Tender team, the different country commercial organizations and staff functions (Sales & Marketing, Customer Service, Credit Control, Finance, RA/QA...). External interactions occur also at different customer levels
4. EDUCATION & EXPERIENCE REQUIREDEducated to a Professional Bachelor Degree level within the fields of Accounting, Economics, or Administration.Min. 2-3 years of experience in a Pricing, Finance or Tender environment is a must.Additional healthcare oriented degree or experience is a plus.
5. KNOWLEDGE SKILLS & ABILITIESLanguages: Fluency in spoken and written English and German. Any additional language (Dutch, French) is a plus.Excellent skills in Excel, Word, PowerPoint and Outlook are required.Working experience with CRM (salesforce.com) and SAP is definitely a plus.Fast learner and a team player. Support and facilitate knowledge sharing.Extremely well-organized, a self-starter able to prioritize and manage multiple activities at any time.High level of autonomy, you pay attention to details, and you meet the set deadlines and deliver correct and complete information.Continuous improvement and LEAN / Six-Sigma mindset.Affinity to commercial topics (sales and pricing) and business acumen.Excellent communication skills.Hands-on in a fast-moving environment and able to work with little supervision.Possess a positive attitude and an entrepreneurial spirit.Self-motivated, accountable & proactive.Ability to work cross functionally.You are a team player and eager to learn!
6. KEY COMPETENCIESMust have a flexible approach to work and be capable of handling multiple priorities in a fast paced environment.Strong attention to detail with a high degree of accuracy and excellent organisational and communication skills.Ability to work with and empathise with colleagues and customers from varied backgrounds and culturesThe person in this role understands that he/she will operate in an ISO9001 controlled environment and is willing to implement and understand the basic principles of such ISO quality standard.Must actively demonstrate Owens & Minor's ideal values: Integrity, Development, Excellence, Accountability and Listening