Let me tell you more about IdalkoAt Idalko, we believe that technology is only truly powerful when it helps people work better. That’s why we support knowledge-driven teams in reaching their full potential, by connecting the right tools to the right workflows. We start by listening, think along to improve processes, and deliver solutions that genuinely work for the people using them.We’re an international team of nearly 50 colleagues, with offices in Belgium, the Netherlands, and France. We specialize in digitalization tools like Atlassian ecosystem (Jira, Jira Service Management, Confluence, Bitbucket, Bamboo, etc.), and we support our clients in every aspect of these platforms. No one-size-fits-all solutions, just what works best for each customer.Our culture is all about real collaboration. We share ideas, help each other grow, and celebrate wins together. No egos, no micromanagement, just people committed to doing meaningful work, together.The Role You’ll Play as a License Expert :At Idalko, licenses are serious business, but that doesn’t mean the job has to be boring. As our License Expert, you make sure customers always have the right Atlassian licenses, at the right time, without drama.You are the go-to person for everything related to licenses and subscriptions. When someone says: “Let’s ask licensing”, they mean you.What you’ll actually doOwn the full license lifecycleHandle renewals, upgrades, expansions, and new purchasesKeep a crystal-clear overview of customer subscriptionsMake sure customers never lose access because of “oops”Be everyone’s go-to license nerd (in a good way)Help customers choose the right licensesSave Sales & Consultants from license headachesAnswer license questions before they become Slack emergenciesStay ahead of Atlassian chaosTrack pricing, packaging & policy changesTranslate Atlassian updates into human language for Idalko & customersMake sure we’re always up to date and compliantKeep our house in orderUpdate license-related T&Cs and templatesManage partner & registration programsKeep our license docs clean and useful (hello Confluence)Share the license wisdomTrain new team members on how we handle licensingImprove and maintain license-related Confluence pagesHelp Idalko scale its licensing setupIt would be great if you:You love structure, but hate pointless bureaucracyYou like being the person who actually knows how it worksYou’re detail-oriented, but pragmaticYou enjoy helping people and fixing messy processesYou stay calm when Atlassian changes thingsYou secretly enjoy being the license expertYou are fluent in Dutch&English, French would be greatAtlassian experience = big bonus points What You Can Expect From IdalkoA flexible hybrid work arrangement with a people focusFreedom to take ownership and develop your career in the direction you chooseA competitive compensation package with benefits customized for your countryA defined career progression plan along with dedicated time for training and certificationsA friendly, approachable team that values humor, honesty, and genuine connections