Leading global insurance organization. Building on 100 years of experience
Job Description
Key Accountabilities and Responsibilities
Partner with underwriters and Shared Services Centers (SSC) partners for end-to-end processing of new, renewal business as well as endorsements
Participate in pre-binding activities.
* Liaising with brokers/clients, gather information necessary to prepare quotes (either for new submissions or renewals) and update raters when deemed necessary
* Prepare the referral documentation
* Issue quotes upon receiving instructions from the Underwriter
* Capture information/documents – Transaction file management
Participate in post-binding and servicing activities:
· Update bind subjectivities
· Update rater/systems when deemed necessary
· Policy booking and issuance:
* Ensure quality and timeliness of issuing & booking instructions and follow-up on outstanding policies before hand-off to SSC operations,
* Support preparation of Binder/slip, policy, and endorsement for the SSC to issue
· Follow-up on opened subjectivities, support cancellations letters preparation when deemed necessary
· Support underwriters around necessary gathering and processing of documentation for purchased reinsurance (as applicable)
· Liaise with brokers/clients to obtain information needed to prepare adjustments on policies where premium is based on rate (TO, travel, salaries, …)
· Partners with the Collection department:
* Handles Finance queries
* Support their effort to recover unpaid premium
Work with underwriters:
· Set-up systems and underwriting platforms
· Provide technical direction to underwriting on workflow management tools: research & resolve processing problems in workflow management tools
· Assist w. data/portfolio management
· Assist with Data Integrity together with underwriting
· Support UW projects on an ad-hoc basis
· Compliance/Conduct support
* Support the completion and binding of raters in a timely manner
* Support UW with reviewing outstanding quotes and ensuring timeliness of booking instructions, during Audit preparation and with addressing complaints
Job Requirements
· Prioritizing – able to navigate and switch between multiple systems
· Client Servicing – ability to anticipate client (internal and external) needs and act proactively
· Problem Solving – identify problems and solutions matched to the appropriate solutions
· Attention to Detail – demonstrate attention to detail to ensure accurate documentation is maintained
· Good time management skills – ability to handle multiple priorities, organise work and meet deadlines
· Excellent communication and administration skills
· Very good level of French & Dutch and working knowledge of English
Salary and Benefits
Een marktconform salaris en extralegale voordelen en tal van ontwikkelings- en opleidingsmogelijkheden.