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Technical inside sales

Geel
CERcuits - Ceramic PCB & packages
Publiée le 18 mars
Description de l'offre

About the challengeCERcuits is a Belgian deep-tech scale-up on a mission to redefine high-performance electronics. While traditional ceramic PCB manufacturing is often slow, expensive, and rigid, we have developed a unique no-tooling manufacturing technology. This allows engineers to move from design to production in weeks instead of months—with zero tooling costs and a Minimum Order Quantity (MOQ) starting at just one piece.Since 2020, we have been making advanced ceramic technology accessible through a fast, flexible, and customer-friendly digital platform. By combining local Belgian production with global reach, we enable R&D teams to prototype, iterate, and scale without the traditional barriers of cost and lead time.Your MissionAs our Technical Inside Sales, you are the vital link between ambitious R&D projects and our cutting-edge production facility. You don’t just "process orders"; you act as a technical consultant for some of the world’s most prestigious research institutes and tech companies, including CERN, IMEC, Airbus, MIT, NASA and other leading international OEMs.1. Technical Quoting & ConsultationServe as the primary point of contact for incoming inquiries from international R&D teams and engineers.Analyze technical requirements (thermal performance, customization) and translate them into manufacturable solutions in collaboration with our operations team.Prepare and follow up on quotes, proposals, NDAs, and contracts for projects in photonics, quantum computing, medical devices, and space tech.2. Customer Success & Project ManagementAct as the "voice of the customer" internally: track order statuses and proactively communicate updates or potential delays to ensure high customer satisfaction.Handle customer-related documentation, including supplier setups, compliance documents, and technical inspection reports.Maintain a clean and actionable CRM (HubSpot/Odoo) to track opportunities and drive company growth.3. Logistics & SupportCoordinate logistics and respond to customer queries regarding global shipments and delivery timelines.Ensure a seamless "design-to-delivery" experience for our international portfolio.Your ProfileEducational Background: You hold a Bachelor’s degree in Electronics, Electromechanics, IoT, or a related technical field. You understand the "language" of our customers.Experience: 3–10 years in a sales or customer-facing role, preferably within a technical or industrial environment.Languages: Professional fluency in English (written and spoken) is a must. Knowledge of Dutch or other European languages is a strong plus.Mindset: You are proactive, resilient, and possess an "ownership" mentality. You enjoy a fast-paced environment where your impact is visible every day.Location: you live within a 40min drive from Geel. Candidates that need to relocate will not be considered. What’s In It For You?At the Heart of Innovation: You won't just collaborate with world-class institutes like CERN, IMEC, Airbus, Bosch, NASA and MIT or fast-moving Silicon Valley technology companies; you will play a direct role in the development of next-generation technologies. Your work daily enables breakthroughs in medical devices, quantum computing, clean energy solutions, AI hardware modules, and robotics.High-Tech Impact: See your contributions to life in high-stakes applications where reliability and thermal performance are critical.Growth & Development: Join a motivated, transparent scale-up where your input directly shapes our market expansion and your own career path.Learning: Deep-dive into the world of advanced ceramics and micro-electronics with extensive internal training in a high-energy environment.Competitive remuneration and benefits meeting experience, knowledge and motivation

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