Job Title: Fuels & Fines Advisor
Language: Dutch or French
Duration: As soon as possible - 31/12/2025
Location: Belgium, Kortenberg
Work Mode: Onsite
Work Regime: Full time
Job Description - Roles and Responsibilities
Description:
Fuels & Fines Advisor
Fines:
* You will manage criminal fines via FMS (a platform that maintains a database of our vehicles and driver data, through which the police send their fines) for both clients and internal staff at client.
* You perform additional searches for driver data if it is not available on the FMS platform and provide this information to the competent authorities (police, public prosecutor's office, and municipalities). You also do the same for fines for approaching vehicles.
* you ask colleagues from the relevant department to transfer the correct information to you
* You manage the administrative fines and ensure that processing via Unified Post (an external partner that forwards our fines directly to customers/drivers based on a database of driver data) runs smoothly.
* You handle the physical fines that are received (including fines from abroad)
* You handle GAS fines (Municipal Administrative Sanctions)
* You handle the bailiff files together with your colleagues.
* You ensure proper follow-up with our external partners Renta for the FMS platform, UP & Input For You (external scanning partner).
* You deal with the cancellation of license plates.
Fuel:
* You'll ensure smooth interaction and collaboration with your Fuel colleague and also act as a backup. The goal is to be able to cover each other's tasks one-on-one in case of absences.
* General
* You look critically at current processes and propose improvements where possible.
Skills
* Administration
* Customer Contact
* Outlook
* Problem-Solving
* Salesforce
* Transversal Teamplayer