Nexeo Belgium is looking for a Commercieel Medewerker to support one of our major clients in the banking sector. This is a key customer-facing role focused on delivering excellent service, identifying commercial opportunities, and enhancing the digital experience of clients in a branch environment.
As a Commercieel Medewerker, you will:
* Warmly welcome customers and ensure a high-quality experience in the branch
* Handle servicing appointments and support day-to-day banking needs
* Proactively identify commercial opportunities and redirect leads where necessary
* Manage inbound and outbound calls to assist customers and schedule appointments
* Support and guide clients in the use of digital tools and online banking services
* Ensure proper planning and coordination of client meetings
Your profile:
* At least 1 year of experience in a similar client-facing or commercial role
* Good command of Dutch and French (spoken and written); basic knowledge of English
* Strong customer orientation and commercial awareness
* No specific degree required, but motivation and relevant experience are essential
You have:
* A warm, empathetic, and solution-oriented mindset
* The ability to work autonomously while being a team player
* Strong organizational skills and attention to detail
* A natural talent for spotting client needs and turning them into opportunities
* A willingness to learn and grow in a dynamic banking environment
Soft skills:
* Empathic and customer-centric
* Commercially driven
* Organized and proactive
* Quick learner
* Able to work independently and handle multiple tasks
We offer:
* A long-term assignment within a major player in the banking industry
* A full on-site role in a stimulating and supportive environment
* Opportunities to develop your commercial and customer service skills
* The chance to contribute to the digital transformation journey of a trusted institution
Ready to make an impact through excellent service and commercial insight?
Apply now and join Nexeo Belgium!
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