This is an exciting opportunity for a Technical Support Team Member to join our organization. As a key member of our team, you will play a vital role in providing top-notch customer service and technical support to our clients.
In this role, you will be responsible for handling client inquiries, resolving issues, and working collaboratively with our team to ensure seamless delivery of services. Your exceptional communication skills, attention to detail, and technical expertise will make you an invaluable asset to our team.
The successful candidate will have a strong foundation in PC hardware configuration and Windows management (XP through 7). They will also possess excellent written and oral communication skills, which are essential for building strong relationships with our clients.
Key Responsibilities:
* Provide direct support to clients via phone and email
* Proactively troubleshoot and resolve technical issues
We offer a comprehensive onboarding program that includes training on our systems, processes, and procedures. If you are a motivated and enthusiastic individual with a passion for technology, we encourage you to apply.
Please submit your CV and a cover letter outlining your relevant experience and qualifications.