The Role
You will take ownership of the end-to-end credit control and collections process, playing a key role in protecting cash flow and strengthening customer relationships. This is a hands-on position where you will collaborate closely with finance, sales, and customer service to ensure timely payments and continuously improve AR processes.
Key Responsibilities
* Manage day-to-day credit and collections activities, including monitoring customer accounts, issuing invoices, and ensuring timely cash collection
* Proactively follow up on overdue balances and resolve payment discrepancies with customers
* Perform credit checks and set credit limits in line with company policy
* Maintain accurate records of all AR communications and transactions
* Support month-end close activities, including AR reconciliations and reporting
* Prepare aged debt reports and provide insights on collection performance
* Partner with sales and customer service teams to resolve billing issues and improve cash flow
* Contribute to the optimisation and automation of credit control processes and systems
Requirements
* Bachelor’s degree in Accounting, Finance, or Business Economics
* ~5+ years of hands-on experience in Credit Control / Accounts Receivable / Collections
* Strong knowledge of AR processes and accounting fundamentals within a European environment
* Experience working with ERP or accounting systems (mid-market or cloud ERP is a plus)
* Advanced Excel skills and strong attention to detail
* Excellent communication and negotiation skills with the ability to manage customer relationships
* Comfortable working in a multilingual environment (Dutch, English, and French)
* Reliable, discreet, and able to handle confidential financial information
Why Join?
* Join an organisation with a strong sustainability and impact focus
* Stable environment with opportunities to improve processes and grow professionally
* Clear career progression within a supportive finance team