Contract Senior Manager – Business Process and Technology (BPT) Strategic Programs
Join the Business Process and Technology (BPT) function at CCEP, where we deliver technology‑enabled services through partnerships with third‑party vendors such as Accenture, Microsoft, Deloitte, and Capgemini. As a key member of our Vendor Management Office, you ensure that our technology suppliers deliver on their contractual commitments to CCEP.
CCEP has a mature Vendor Management capability reporting into the CCEP Chief Information Officer. The Vendor Management team works closely with our colleagues in Procurement to provide a world‑class service to BPT and the business.
We develop long‑term, mutually beneficial relationships with our technology suppliers, balancing open collaboration with strict contract governance. With multi‑year strategic programs enabled by large technology implementations, we partner with leading Systems Integration (SI) companies such as Capgemini, Deloitte, and Accenture to deliver these programs. Strong contractual agreements, Statements of Work, and continuous monitoring of delivery are essential to judge supplier performance, raise concerns early, and use contractual levers to hold SIs accountable.
The role demands resilience, determination, and attention to detail, working daily with CCEP delivery teams and SIs to immerse in contract details and manage the numerous Change Requests that arise during the program. You will collaborate with the Director of Vendor Management Strategic Programs and other senior leaders to proactively manage commercial risks and recommend escalation approaches when issues arise between CCEP and its delivery partners.
What to Expect
Support the Director and Vendor Management Strategic Programs in negotiating and drafting contracts, change notes, and other documentation with suppliers, anticipating future commercial discussions and maintaining leverage with CCEP Procurement and Legal.
Manage contractual agreements with SIs in collaboration with the Director, CCEP program teams, and Systems Integrators.
Develop and improve systems and processes to monitor SI performance versus contractual obligations, maintaining regular governance and reporting routines with internal and external senior leadership.
Foster positive, value‑generating collaborations with suppliers, focusing on long‑term incentives for core suppliers.
Provide input as required to formal RFP/RFI market engagements, often in collaboration with Procurement.
Offer expert advice on sourcing strategy and insights into the strategy/outlook for key suppliers.
Skills & Essentials
Minimum of 5 years in Technology Contract Management or Technology Procurement.
Expert in contract drafting and review in English.
Significant experience managing technology suppliers (e.g., Capgemini, Microsoft, SAP, Deloitte).
Fluent in written and spoken English, capable of drafting and reviewing complex documents accurately.
Strong analytical and data skills.
Experience managing complex budgets and commercial constructs.
Expert negotiator in English.
Able to navigate complex organizational structures in large programs.
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