Job Description
* Discuss with stakeholders what they want to do and what can be achieved
* Producing/maintaining training material (wiki pages, collaborative site pages, etc.)
* Writing IS online help
* Configuring and testing the system for the training scenarios to be used
* Clarify user expectations of course content and system behaviour
* Organising training/coaching sessions
* Give training / coaching (users and support services)
* Provide guidance using social networks
* Support users in the review process of the documentation
* Ensure proper follow-up via IMT
* QA review of training material to ensure the defined standards and procedures are been followed.
* Ensure that the material produced meets the training scope defined and reflects the agreed release of the tool
* Prepare Storyboards
* Creation of videos in order to explain the use of software to users
* Review of training material specifically videos with audio recordings
* Design graphics that can be updated and reused when needed
* Production of audio scripts
* Should be prepared to record own voice for video and/or appear in videos
* Create and maintain templates and standards and processes
* Publish material, while adhering to the publication standards and privacy standards
Job Requirements
* Work experience in online education or training, designing and implementing professional education products (minimum 3 years)
* Proven ability to create storyboard based on text-based instructional content (min. competence level 2)
* Instructional design theories methodologies and best practices, including interactive online teaching methods content (min. competence level 3)
* Experience working with Camtasia (min. competence level 3)
* Experience working with graphic editing tools (min. competence level 2)
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