Overview
Overview
As Manager Customer Economics you will be working at the heart of Mastercard’s business and enjoy a broad exposure to all its different aspects. You will be working in an international environment, across European geographies and across all products. In this position you will be supporting the pricing strategies for Mastercard products and services. You will design, assess and implement initiatives to strengthen Mastercard’s competitive position on product and country level. By enhancing and shaping our economics you play an important role in the development and adoption of innovative payment solutions and strengthening our position in the market. This role will focus primarily on how we design pricing initiatives that support customer needs, how we interact with customers around pricing changes, and how we drive operational excellence in everything we do. You will have broad exposure within the organization and work closely with Country and Product management and liaise with the key functional partners in the Legal, Finance and Business Development teams.
Role
* Lead projects to enhance how we operate as a team and drive operational excellence
* Support the communication of pricing to customers, with a focus on ease of doing business
* Partner with internal teams to develop sales materials to inform commercial engagements, representing the value of our products and solutions
* Be the thought leader for the rest of the team to ensure we drive operational excellence in everything the team does
* Identify and design opportunities to strengthen the economics of Mastercard’s products and services
* Make holistic assessments on the different initiatives incorporating multiple perspectives such as strategic, risk, customer impact, feasibility
* Prepare recommendations and necessary materials for decision making purposes and present recommendations to Senior Management
* Participate in cross-functional teams and liaising closely with various internal and external stakeholders, e.g. Product, Finance, O&T, Legal, Customers, consultants
All About You
* Has excellent analytical skills and an excellent knowledge of Excel
* Is able to conduct complex analysis with an ability to translate technical and analytical output into clear strategies comprehensible for all stakeholders
* Is able to develop a strategic view on Mastercard’s services and economics
* Has good communication skills in all situations
* Is proactive, curious to learn and eager to crack complex topics. Good analytical and problem solving skills
* Is reliable and accountable; able to work independently and handling different projects at the same time
* Has excellent English communication skills (verbally and written)
* Is customer oriented with a high sense of accountability and urgency
* Has a strong drive and curiosity to learn
* Is a strong team player, hands-on, with a good sense of humor
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