Overview
A strong analyst with strong business skills focused on delivering results, deductions and managing credit & collections activities for the largest business unit in Europe. Promotes teamwork and a positive work environment with a consistent team approach to ensure proactive and prompt action for internal and external customers. Consistent handling of accounts is important and contributes to reports showing results and foresight on issues with planning and positivity.
Responsibilities
* Collections and Reconciliation of AR Subledgers
* Daily customer contact and regular customer visits when needed
* Collaboration with OTC stakeholders
* Support dispute management function
* Negotiate settlement of overdue accounts with customers
* Liaison with banks and factoring providers
* Escalation of defaulted accounts
* Credit limit reviews
* Deliver productivity via standardization, streamlining and automation of processes
* Support due diligence and acquisition integration
* Other special projects and duties as may be necessary
* Collaboration with commercial and business care teams
* Provide regular updates and feedback, highlighting regional challenges to OTC Manager
* Identify and implement process improvements, working with local stakeholders and remote teams to optimize credit and collections activities
Key Competencies & Skills
* Technical Skills
o Business Planning
o Information Systems
o Analytical Skills
o Financial Accounting & Reporting
* Business Skills
o Business Partnership
o Fostering Innovation
o Drive for Results
o Problem Solving
o Strong Self-Motivation & Discipline: Ability to work autonomously, set priorities, and deliver results without direct supervision
* People Skills
o Negotiation & Influencing
o Building Collaborative Relationships
o Flexibility
o Problem Solving while working in cross-driven teams with understanding of roles
o Ability to work independently with confidence
Experience & Qualifications
* Fluent in English, Dutch and French
* Knowledge of Credit & Collection and other collection practices; background in credit analysis or previous bank lending / credit experience is a plus
* Experience in Credit & Collections tasks migrations and processes centralization
* Strong ethic that anticipates the needs of business partners and customers
* Experience in SAP / systems skills
* Continuous improvement mindset to support transformation and productivity
* Team building and excellent interpersonal skills (communication, build & maintain relationships)
* Organizational skills – continuous service delivery, time management
* 3 to 5 years experience in credit analyst and credit controller roles
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