Job Title: IT Infrastructure Specialist
Job Description:
We are seeking a skilled and motivated IT professional to join our team as an IT Infrastructure Specialist. In this role, you will play a critical part in maintaining and supporting our Linux infrastructure, ensuring optimal performance, security, and reliability across all systems.
You will be responsible for diagnosing and resolving issues at both the system and user level, managing Linux servers, implementing updates, and participating in automation and infrastructure projects. Your responsibilities will include providing Level 1–3 support for Linux-based systems, troubleshooting and resolving hardware, software, and networking issues, and monitoring system performance and health.
This is an exciting opportunity for someone who enjoys hands-on problem-solving, thrives in a dynamic and fast-paced environment, and is passionate about open-source technologies. If you are eager to expand your skills and contribute to a collaborative and forward-thinking tech culture, we encourage you to apply.
Key Responsibilities:
* Provide Level 1–3 support for Linux-based systems (primarily Ubuntu, CentOS, RHEL, etc.)
* Troubleshoot and resolve hardware, software, and networking issues in physical and virtual environments
* Manage user access, permissions, and authentication (e.g., LDAP, SSH, Sudo policies)
* Monitor system performance and health; perform regular updates, patches, and backups
* Assist in deployment, configuration, and maintenance of servers and critical applications
* Document processes, procedures, and configurations in knowledge bases and runbooks
* Support automation tasks using Bash, Python, or other scripting languages
* Maintain and support IT infrastructure tools such as monitoring, logging, and backup solutions
* Collaborate with DevOps and Security teams to improve system reliability and compliance
* Support other operating systems (e.g., Windows or MacOS) as needed in a mixed environment
Required Skills and Qualifications:
* Proven experience (3+ years) in a technical support or system administration role with a focus on Linux systems
* Strong understanding of Linux OS internals, package management, and system troubleshooting
* Experience with command-line tools and shell scripting (Bash, Python, etc.)
* Familiarity with networking concepts (TCP/IP, DNS, DHCP, firewalls)
* Knowledge of virtualization and cloud platforms (e.g., VMware, KVM, AWS, Azure)
* Experience with configuration management tools (e.g., Ansible, Puppet, Chef) is a plus
* Excellent communication and problem-solving skills
* Ability to work independently and prioritize multiple tasks in a fast-paced environment
Benefits:
* A permanent, full-time employment contract
* A salary and benefits package commensurate with experience
Others:
Please note that this job description may be subject to change based on business needs. We are an equal opportunities employer and welcome applications from diverse candidates. Please submit your application, including your CV and any relevant certifications or references, to enable us to assess your qualifications for this role.