About the role The Sales Manager is responsible for profitably growing the Sweet Specialities portfolio in Benelux. The role reports to the VP Sales Lead - Global Sweet Specialities. The objective is to grow with existing customers and acquire new customers across all market segments, utilizing a suitable Route-to-Market (direct or indirect). Key metrics include volume delivery, penetration of the existing chocolate/cocoa customer base, financial targets (e.g., margin), and customer satisfaction (NPS). Main drivers of growth are focus, resilience, change management, project management, influence management (internally and externally), hunting spirit, and creativity. This role offers a great opportunity to contribute to one of Barry Callebaut's strategic growth initiatives. Key responsibilities include Cross-functional commercial leadership Since customers are primarily focused on their chocolate/compound or cocoa purchases, growing their Sweet Specialties portfolio involves working with and through other Barry Callebaut commercial teams and the indirect channel (distribution) to deliver End-to-End solutions (E2E). The role requires engaging colleagues across functions, project managing in complex situations, and taking ownership. To deliver value to customers and be part of the customer