Blupace is a world-class IT development company that strives to improve its processes constantly. Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data & Analytics, Field services and more. We are passionate about developing innovative technology solutions that make a difference. Our team is dedicated to providing you with the best possible service, and we are always looking for new ways to improve our products and services.
Desktop Technician will provide day to day local desktop support, accept and treat Incident tickets assigned to his/her support queue, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system (Service Now)
Desktop Support Engineer is mainly engaged in break-fix activities, fault diagnosis and resolution of end-user hardware or software issues and questions that require hands-on treatment. Support includes receiving and shipping end user equipment, device reinstallations or swaps, equipment delivery. Ideal candidate should have minimum 3 years experience in Windows Desktop support.
Blupace is hiring for BAND 2 Desktop Support Engineer in Belgium
Fluency in French or dutch is a mandate and good command on English language.
Minimum of 4 years of IT experience.
Experience of support end-user devices in an enterprise desktop environment.
Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions.
Fluent French and good English language required
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, other authorized desktop application.
Install, upgrade, support and troubleshoot for end-user equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity, and PC hardware/software including mobile phones.
We believe an environment like this is where ideas can truly flourish and balanced with a healthy dose of fun, it ensures that our people stay and develop.