We're seeking a Commercial & Customer Strategy Manager to join our Sales Analytics & Business team.
What are we looking for?
A visionary leader, passionate about data and with a strategic customer-centric approach. Someone capable of contributing innovative ideas to build customer loyalty, boost sales, and increase purchase frequency.
What will your responsibilities be?
* Lead and drive initiatives to improve customer-focused actions, maximizing sales and purchase frequency.
* Identify opportunities to improve sales in key categories, optimizing promotions, pricing and assortment.
* Direct the creation and development of the Data Road Map, ensuring the necessary tools for implementing action plans.
* Develop and implement strategic plans to improve customer KPIs (number of customers, frequency, number of tickets) and the growth of key product categories (sales, market share).
* Ensure the measurement of results from implemented actions and take corrective decisions in case of deviations.
* Propose differentiating actions based on data and customer feedback, to outperform the competition and drive sales and customer loyalty.
* Track initiatives in collaboration with the various involved departments, establishing clear objectives.
* Collaborate cross-functionally with other departments to develop and implement new commercial initiatives.
* Analyze results and develop high-level strategic presentations for the departments involved.
* Stay updated on market trends, analyzing the competition at national and international levels, and presenting strategic comparative reports.
What do you need to succeed?
* University degree oriented towards strategic decision-making based on data.
* 6 years of experience in strategic consulting.
* Advanced English (French proficiency will be valued).
* Strategic vision and customer-centric approach.
* Leadership and team management skills.
* Lateral influence and effective communication skills.
* Excellent data analysis and interpretation skills.
* Initiative and decision making
What do we offer?
* The opportunity to lead the commercial strategy of a leading company in retail.
* A dynamic and collaborative environment where you can develop your full potential.
* A competitive salary package and additional benefits.
Interested? Apply now and join our team!