Establish strong, lasting relationships with existing customers as a valued representative of our organization. Utilize your exceptional communication skills and business acumen to understand client needs, driving long-term growth and retention.
About the Role
This role is ideal for those who excel in relationship-building, enjoy working in a fast-paced environment, and are passionate about delivering exceptional customer experiences. As an Account Manager, you will be responsible for managing a portfolio of existing clients, analyzing their IT projects, and identifying opportunities for upselling and expansion.
* Manage a diverse portfolio of existing customers, building trust and rapport through regular communication.
* Analyze client IT projects in-depth, providing tailored solutions that meet their unique needs.
* Identify opportunities for upselling and expansion, increasing revenue growth and customer satisfaction.
* Demonstrate products and services to end-users, ensuring seamless implementation and adoption.
* Negotiate contract renewals, securing long-term partnerships and driving business success.
Required Skills and Qualifications
To succeed in this role, you will need:
* A degree in Business or related field.
* Fluent English language skills (additional languages an asset).
* Exceptional relational and negotiation skills.
* Conflict management and solution-oriented mindset.
* Strong organizational skills, with ability to manage multiple priorities.
* 0-3 years of experience in IT/Sales (or related field).
Benefits
We offer a competitive salary and benefits package, including:
* Intensive functional training to become an expert on our product.
* Ongoing learning and development opportunities.
* A dynamic and supportive work environment.
Join Our Team
If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.